Privacy policy

The Practice does not engage in fundraising. If this changes, we may contact you for fundraising efforts, but you can tell us not to contact you again about that. 

​

Our Uses and Disclosures 

How do we typically use or share your health information? 

​

We typically use or share your health information in the following ways. 

Treat you 

​

We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you may ask your primary care physician about your overall health condition. 

​

Run our organization 

We can use and share your health information to run our practice, improve your care, and contact you when necessary. We can use health information to monitor the quality of our care to and to make improvements. 

​

Example: We may use health information about you to monitor the success of your treatment and services. 

Bill for your services 

​

We can use and share your health information to bill and get payment from you or other entities. 

​

Example: If we begin accepting insurance reimbursements, we may give information about you to the insurance company. 

How else can we use or share your health information?

 

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: 

​

www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. 

​

Help with public health and safety issues 

We can share health information about you for certain situations such as: 

• Preventing disease 

• Helping with product recalls 

• Reporting adverse reactions to medications 

• Reporting suspected abuse, neglect, or domestic violence 

• Preventing or reducing a serious threat to anyoneʼs health or safety.

​

We have no plans to use your information for research purposes. If that should change, we would either use de-identified information (that is, information with all identifying aspects removed and that can never be connected to you), or would request your prior written authorization.

 

Comply with the law 

​

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that weʼre complying with federal privacy law. 

​

Respond to organ and tissue donation requests 

We can share health information about you with organ procurement organizations. 

Work with a medical examiner or funeral director 

We can share health information with a coroner, medical examiner, or funeral director when a patient dies. 

Address workersʼ compensation, law enforcement, and other government requests We can use or share health information about you: 

• For workersʼ compensation claims 

• For law enforcement purposes or with a law enforcement official 

• With health oversight agencies for activities authorized by law 

• For special government functions such as military, national security, and presidential protective services 

• Respond to lawsuits and legal actions 

• We can share health information about you in response to a court or administrative order, or in response to a subpoena. 

• Our Responsibilities 

• We are required by law to maintain the privacy and security of your protected health information. -We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. 

• We must follow the duties and privacy practices described in this notice and give you a copy of it. 

• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. 

 

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. 

Changes to the Terms of this Notice 

​

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site. 

​

Other Instructions for Notice 

This notice is effective as of January 1, 2024 The Practiceʼs Privacy Officer is Gurvinder Arora. You may contact the Privacy Officer by email at garora@psychnashua.com or by phone at 6036008330 

-– 

HIPAA Consent for the Use of Remote Assistants

​

As part of our commitment to providing efficient and high-quality care, we utilize remote assistants, including those based in the Philippines, to support our healthcare services. These remote assistants assist with tasks such as medical transcription, data entry, and administrative support(including but not limited to scheduling /rescheduling,answering phone calls and addressing patient concerns,preparing refills to be signed by doctor, doing reminder calls to patients for their appointments or any other clinical or billing issues, contacting insaurance companies if needed for reviewing benefits and billing related issues, responding to patient messages in the portal, preparing letters and forms to be reviewed and signed by physicians and therapists etc) . We are dedicated to ensuring the confidentiality and security of your protected health information (PHI). 

​

Purpose and Scope 

​

This section of the consent form provides information about the use of remote assistants to manage certain aspects of your healthcare data. By signing this form, you acknowledge and consent to the use of these remote services. 

​

Information Handling and Security 

1. Data Confidentiality: All remote assistants are trained on HIPAA regulations and are committed to maintaining the confidentiality of your health information. 

2. Secure Data Access: Remote assistants access your information through secure, encrypted channels to ensure your data is protected. 

3. Restricted Access: Only authorized remote assistants will have access to your PHI, and their access is limited to the minimum necessary to perform their job functions.

 

Benefits of Using Remote Assistants 

 

Efficiency: Remote assistants help ensure that your healthcare providers can focus more on direct patient care by handling administrative tasks efficiently. 

-Accuracy: Professional transcription and administrative support can improve the accuracy and completeness of your medical records. 

​

Risks and Considerations 

​

Data Privacy: While extensive measures are in place to protect your data, there is always a minimal risk of data breaches when information is transmitted electronically. 

-Compliance: Remote assistants comply with HIPAA regulations and are subject to regular audits to ensure ongoing compliance. 

​

Your Rights

Voluntary Consent: Your consent to the use of remote assistants is voluntary. You have the right to refuse or withdraw your consent at any time without affecting the quality of your care. 

-Access to Information: You have the right to ask questions and receive detailed information about how remote assistants handle your PHI. 

-Data Privacy: Your personal health information will be kept confidential and secure in compliance with all relevant laws and regulations, including HIPAA. 

​

Consent Statement 

By signing below, you acknowledge that you have read and understood the information provided about the use of remote assistants, including those located in the Philippines, for managing aspects of your healthcare data. You consent to the use of these services as part of your care, understanding the benefits, risks, and your rights. 

​

If you have any questions or concerns, please do not hesitate to ask your healthcare provider. 

Patient Signature: ______________ 

Date: __________________ 

​

​

This language ensures that patients are fully informed about the use of remote assistants and the measures in place to protect their privacy and data security.